Total Quality Management (TQM) (The National Shipbuilding Research Program)

Abstract

The purpose of this paper is four folded: (1) To provide a follow-up report to the article " Implementing Total Quality Management (TOM) at Pearl Harbor Naval Shipyard" published in 1988; (2) to document Pearl Harbor Naval Shipyard's TOM strategies after approximately three years of effort; (3) to be used as a vehicle to continuously define, communicate, and improve Pearl Harbor's TOM Roadmap; (4) most importantly, to solicit feedback from inside and outside the Shipyard; this feedback will not only solidify and reinforce ideas and concepts but will also cause reexamination and possible replacement of other TOM elements. Bob King of GOAL/OPC states, "Most organizations do not know where they are going or how they will get there [1]." The challenge is to continuously define, improve, communicate and effectively execute the TOM roadmap.

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Document Details

Document Type
Technical Report
Publication Date
Sep 01, 1989
Accession Number
ADA452422

Entities

People

  • Gerry A. Damon

Organizations

  • National Steel and Shipbuilding Company

Tags

Communities of Interest

  • Ground and Sea Platforms

DTIC Thesaurus Topics

  • Commerce
  • Contractors
  • Contracts
  • Crisis Management
  • Deployment
  • Employment
  • Engineering
  • Leadership Training
  • Organizational Structure
  • Personnel Management
  • Production
  • Quality Control
  • Shipbuilding
  • Shipyards
  • Total Quality Management
  • Training
  • United States

Readers

  • Military History
  • Naval Architecture and Marine Engineering.
  • Organizational Process Management (OPM).