A Fast Service Concept Utilizing a Modular Food Facility
Abstract
This report contains an evaluation of a fast service food system designed and implemented at Ft. Ord, CA. This concept utilized a new modular facility as a supplement to an existing facility. This facility featured fast service, take-out meals and offered extended meal hours. Results from this evaluation indicate the high degree of success achieved through the use of this concept. Participation rates increased 37% to a rate of 58% in the new system. Service rates improved 60% to a rate of eight men per minute. Also, more customers chose to eat at the modular facility instead of the dining facility at both lunch and dinner. Finally, 84% of all customers surveyed stated that the modular facility had improved the food service system. In conclusion, it is recommended that this modular fast service facility be given serious consideration for those areas where large concentrations of personnel are present with limited or no food service available, such as airfields.
Document Details
- Document Type
- Technical Report
- Publication Date
- Jul 01, 1982
- Accession Number
- ADA452870
Entities
People
- Brian M. Hill
- George Turk
- Jane B. Ahern
- Michael Ostrowsky
Organizations
- United States Army Soldier Systems Center