An Identification of Interpersonal Skills for Building Army Civilian Leaders

Abstract

This Joint Applied Project identifies effective interpersonal skills for four selected leadership levels in the Army civilian workforce. This project expands the findings from the 2003 Army Training and Leadership Development Panel, Communication Task Force initiative, which identified a perceived gap in interpersonal skills exhibited by Army civilian leaders. Thirty-eight (38) Army civilian managers from four leadership levels completed questionnaires and participated in face-to-face interviews describing the important interpersonal skills that were necessary to successfully perform in their jobs. This study shows which interpersonal skills were considered most important at the different levels. This study further show the current education is lacking for civilian leaders to develop these important skills. Recommendations for improving career development and leadership training are offered that would enable the Army to "grow" better, more effective, Army civilian leaders.

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Document Details

Document Type
Technical Report
Publication Date
Sep 01, 2006
Accession Number
ADA456949

Entities

People

  • Edward T. Fowler
  • John K. Gieseking
  • Kari A. Elliott
  • Mary P. Weiss
  • Michael D. Erickson

Organizations

  • Naval Postgraduate School

Tags

Communities of Interest

  • Human Systems
  • Weapons Technologies

DTIC Thesaurus Topics

  • Administrative Personnel
  • Army Training
  • Business Administration
  • Distance Learning
  • Doctrine
  • Education
  • Employment
  • Group Dynamics
  • Human Behavior
  • Identification
  • Leadership Training
  • Management Personnel
  • Military Training
  • Organizational Structure
  • Personnel Management
  • Students
  • Training

Readers

  • Joint Military Operations and Doctrine.
  • Psychological Intervention/Treatment for Stress, Anxiety, PTSD, and Related Emotional and Cognitive Health Symptoms.
  • STEM Education