The National Shipbuilding Research Program, 1991 Ship Production Symposium Proceedings: Paper No. IVA-3: Improving Your Competitive Position Through Total Quality Management (TQM)

Abstract

Today we see Total Quality Management (TQM) surfacing as a requirement in government and industry solicitations, such as Requests for Information (RFls), Requests for Proposals (RFPs) and Requests for Quotes (RFQs). This new requirement, resulting from many activities propagating throughout industry and government, influences the contractor/customer relationship profoundly. In the past, the subject of quality has typically been reserved for manufacturers. This is changing, however, as stringent quality guidelines surface in solicitations and contracts involving professional and other services. We also see changes occurring in quality requirements that traditionally influence the prime contractor/sub-contractor relationship. Quality companies now realize they can push their own quality efforts just so far before they must turn to their providers of goods and services to continue improving their own operations.

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Document Details

Document Type
Technical Report
Publication Date
Sep 01, 1991
Accession Number
ADA456985

Entities

People

  • Joseph R. Jablonski

Tags

Communities of Interest

  • Ground and Sea Platforms

DTIC Thesaurus Topics

  • Contractors
  • Contracts
  • Department Of Defense
  • Engineering
  • Engineers
  • Governments
  • Manufacturing
  • Marine Systems (Military)
  • Naval Architecture
  • Participative Management
  • Production
  • Quality Control
  • Shipbuilding
  • Standards
  • Total Quality Management
  • Training
  • United States

Readers

  • Government Contracting/Procurement.
  • Organizational Process Management (OPM).
  • Systems Analysis and Design