Analysis of Team Communications in "Human-in-the-Loop" Experiments in Joint Command and Control
Abstract
Successful mission accomplishment depends on more than individual skills and knowledge. Communication is essential to high team performance in complex tasks. Interaction processes that occur via team communications are critical for the appropriate use of individual resources, especially when situations call for sharing resources and coordinating responses. This paper reports on the results of an analysis of team communications to document the extent to which specific communication behaviors can be identified as indicative of high performance in teams who participated in Experiment Four under the Adaptive Architectures for Command and Control (A2C2) research program. Recently emerging findings on teamwork skills that characterize high performing teams were used as an organizing framework to examine team communications. Team communications can represent several important aspects of team performance, such as shared situational awareness and coordination. High- and low-performing teams were identified using composite performance scores. Transcripts of videotaped scenario play were coded by two independent raters. The goal was to examine the degree to which A2C2 participant teams exhibited cognitive behaviors reported to characterize highly successful teams, and to determine the relationship of these behaviors to mission performance.
Document Details
- Document Type
- Technical Report
- Publication Date
- Jan 01, 1999
- Accession Number
- ADA461311
Entities
People
- Susan G. Hutchins
- Susan P. Hocevar
- William G. Kemple
Organizations
- Naval Postgraduate School