The Communications of Influence through Technology-Enabled Media

Abstract

Theory and research regarding interpersonal influence and communication media have conceptualized both in terms of contextual or a priori factors, situated action and interaction, or behavioral outcomes. Given the primacy of influence in collective action and the increasingly pervasive role communication technologies play in organizational settings, the goal of this study `was to examine the relationships between influence and media from all three perspectives. Perceptions of the context of media use in collaborative settings were described using self-guided focus groups and survey response data. A series of structured group experiences was then administered to create a collaborative problem-solving environment using one of three media capabilities: face-to-face, voice conference, and chat. Behavioral indices of influence were recorded during the structured group experiences to explore effects attributable to media. Finally, in-depth perceptual data was collected through semi-structured interviews to determine how media in use during the structured group experiences impacted interpersonal influence and the context in which that influence was expressed.

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Document Details

Document Type
Technical Report
Publication Date
Dec 01, 2006
Accession Number
ADA462849

Entities

People

  • Jason M. Turner

Organizations

  • University of Texas at Austin

Tags

DTIC Thesaurus Topics

  • Air Force
  • Cognition
  • Cognitive Systems Engineering
  • Electronic Mail
  • Families (Human)
  • Group Dynamics
  • Human Behavior
  • Information Processing
  • Information Science
  • Information Systems
  • Knowledge Management
  • Organizational Structure
  • Personality
  • Psychology
  • Reasoning
  • Social Psychology
  • Teamwork

Fields of Study

  • Psychology

Readers

  • Agent-Based Social Robotics and Mobile-Assisted Learning in Virtual Environments.
  • Military Leadership and Professional Education.
  • Theoretical Analysis.