Team Adaptation to Structural Misalignment: Determinants of Alternative Change Mechanisms

Abstract

Structural Contingency Theory holds that teams perform best when their structure is aligned with their environment (Hollenbeck et al., 2002). Yet when teams perform poorly due to structural misalignment, they may focus on making changes to their personnel or processes rather than to their structure. This experiment examined whether teams decided to make changes in their structure, personnel, or processes when their structure was misaligned with their environment, and the impact of those decisions on their performance. Two interventions were tested: (1) providing information to teams on the typology of possible changes, and (2) the feedback provided to the teams about their previous structural alignment. Results indicated that teams were most likely to choose to change their structure when (1) they were explicitly informed about the three possible types of changes, and (2) they were provided with feedback regarding their structural alignment. Teams that changed structure subsequently performed better than teams that did not change structure, and the decision to change structure mediated the relationship between the interventions and subsequent team performance. In contrast, a decision to change personnel did not improve performance, and a decision to change process actually worsened team performance.

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Document Details

Document Type
Technical Report
Publication Date
Jun 01, 2006
Accession Number
ADA463294

Entities

People

  • Christopher Barnes
  • D. S. Derue
  • Daniel R. Ilgen
  • Dustin K. Jundt
  • John R. Hollenbeck
  • Michael D. Johnson

Organizations

  • Michigan State University

Tags

Communities of Interest

  • Human Systems
  • Materials and Manufacturing Processes

DTIC Thesaurus Topics

  • Applied Psychology
  • Cardiovascular Physiological Phenomena
  • Command And Control
  • Computer Simulations
  • Computers
  • Feedback
  • Friendly Fire
  • Geographic Regions
  • Hypertension
  • Information Processing
  • Medical Personnel
  • Misalignment
  • Psychology
  • Simulations
  • Students
  • Task Performance And Analysis
  • Universities

Readers

  • Control Systems Engineering.
  • Organizational Process Management (OPM).
  • Team-Based Human-Centered Cognitive Task Decision Making and Information Performance.