An Agent-Based Simulation Model for Organizational Analysis
Abstract
In many fields, including engineering, management, and organizational science, simulation-based computational organization theory has been used to gain insight into the degree of match ("congruence") between the organization (people, work processes and structure) and the tasks carried out by the organization. Simulation helps identify the bottlenecks, and improve the quality and efficiency of an organization. In this paper, we propose an approach based on the congruence model for analyzing and simulating the performance of an organization in project-based mission environments. In our model, organizations are constructed in terms of interacting components, namely, work and agents. The organizational structure depicts the grouping of agents, and the hierarchical arrangement of the groups. The congruence model of organizational behavior is based on the degree to which different components of the organization fit together. We use a discrete event simulator, specifically the Extend(trademark) simulation package, to quantify the performance of an organization based on this model. We illustrate our approach using a symbolic example of an air operations center organization.
Document Details
- Document Type
- Technical Report
- Publication Date
- Jun 01, 2006
- Accession Number
- ADA463376
Entities
People
- Krishna R. Pattipati
- Sui Ruan
- Swapna S. Gokhale
Organizations
- University of Connecticut