Knowledge Foundations of Effective Collaboration
Abstract
In recent years collaboration has become increasing important. In the military, it is central to realizing the benefits of increased network connectivity as envisioned by the Office of Force Transformation and Network Centric Warfare. Effective collaboration contributes to better situation assessments, plans, and decisions. In operations, it enables force self synchronization. For teams to be effective, they need adequate resources, adequate motivation, and the right kinds of knowledge. This paper addresses the knowledge foundations of effective collaboration. Summarizing four years of research sponsored by the Office of Naval Research, it describes both the kinds of knowledge important to team effectiveness as well as how teams employ this knowledge to coordinate, make decisions, and achieve consensus. This fundamental cognitive perspective is now supporting multiple aspects of collaboration. It has helped generate metrics for evaluating collaboration and criteria for selecting collaboration tools. It has also provided the theoretical basis for an expert system to help teams diagnose and fix collaboration problems.
Document Details
- Document Type
- Technical Report
- Publication Date
- Sep 01, 2004
- Accession Number
- ADA466809
Entities
People
- David Noble