Lessons Learned from War Room Designs and Implementations
Abstract
Maximizing the flow and control of information is key to competitiveness, whether it be on the battlefield, the campaign trail or in the boardroom. Both government and commercial organizations have set up "war rooms" as a means to handle and enhance decision making and planning. There have been both failures and successes from which worthwhile lessons have been learned and can be applied to future war room developmental efforts. Successful war rooms are innovative tools used to manage information in a time-sensitive environment. They are dynamic facilities, which channel the collection, analysis and dissemination of information. They foster collaboration and team based decision making. Command Posts and other optimized facilities supporting military and business decision making (war rooms) can benefit from the experiences and lessons learned from war room designs and implementations developed for government, industry and political campaigns. This paper describes some of the author's most recent and relevant developments and experiences in "analog", "digital" and "virtual" war rooms. Case studies include: a counter-proliferation war room used by DARPA to influence their investment decision making; an advocacy campaign war room used to support a CEO of a major utility in his efforts to slow the pace of deregulation; and a war room supporting a large telecommunication firm's decision making.
Document Details
- Document Type
- Technical Report
- Publication Date
- Jun 01, 2002
- Accession Number
- ADA467523
Entities
People
- Steven M. Shaker