Recovery from Interruptions: Knowledge Workers' Strategies, Failures and Envisioned Solutions

Abstract

This paper presents qualitative results from interviews with knowledge workers about their recovery strategies after interruptions. Special focus is given to when these strategies fail due to the nature of the interruption and existing computer support. Potential solutions offered by participants to overcome some of these problems are presented. These findings will benefit researchers and designers in the area of task-centric applications, especially in the area of support for recovery from interruptions.

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Document Details

Document Type
Technical Report
Publication Date
Oct 03, 2005
Accession Number
ADA471248

Entities

People

  • Jonathan Herlocker
  • Kevin Johnsrude
  • Margaret M. Burnett
  • Simone Stumpf
  • Thomas G. Dietterich

Organizations

  • Oregon State University

Tags

DTIC Thesaurus Topics

  • Abstracts
  • Classification
  • Computer Programming
  • Computers
  • Databases
  • Digital Information
  • Electrical Engineering
  • Electronic Messaging
  • Engineering
  • Environment
  • Frequency
  • Information Operations
  • Instructions
  • Language
  • Recovery
  • Switches
  • Switching

Readers

  • Economics
  • Team-Based Human-Centered Cognitive Task Decision Making and Information Performance.