A Case-Based Exploration of Task/Technology Fit in a Knowledge Management Context

Abstract

Task/Technology Fit (TTF) posits that as the intersection of the task domain and the capabilities of an information system (IS) increases in magnitude, the performance gains experienced by user through use of the IS will be positively impacted. While rooted in the traditional IS literature, this research proposes that TTF be extended to incorporate additional factors unique to the context of Knowledge Management (KM). Based upon the findings of this research, it is reasonable to conclude that when employing the TTF model to determine KMS fitness, additional factors other than the task requirements and KMS capabilities should be considered. This research also shows that the social ecology present within the organization has significant impacts on KMS fit. Finally, this research lends credibility to the idea that KMS are indeed a unique subset of IS and that traditional IS models (such as TTF) should reflect the unique social nature of KM.

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Document Details

Document Type
Technical Report
Publication Date
Mar 01, 2008
Accession Number
ADA480318

Entities

People

  • Michael W. Moseley

Organizations

  • Air Force Institute of Technology

Tags

Communities of Interest

  • Energy and Power Technologies
  • Engineered Resilient Systems
  • Ground and Sea Platforms
  • Human Systems
  • Space

DTIC Thesaurus Topics

  • Air Force
  • Business Administration
  • Cognition
  • Cognitive Science
  • Commerce
  • Databases
  • Electronic Mail
  • Information Science
  • Information Systems
  • Instructors
  • Knowledge Management
  • Management Personnel
  • Organizational Structure
  • Psychology
  • Social Environment
  • Storage
  • Students

Fields of Study

  • Computer science

Readers

  • Organizational Process Management (OPM).
  • Systems Analysis and Design
  • Team-Based Human-Centered Cognitive Task Decision Making and Information Performance.