Organizational Metrics: A Progress Report
Abstract
The traditional model of an organization is predicated on the correspondence between reality and the aggregated observations reported by its individual members. But the evidence indicates that observational data alone cannot reconstruct an organization's actual status (Levine & Moreland, 1998). The well-known result is that traditional organizational theory has failed (Weick & Quinn, 1999), leading Pfeffer & Fong (2005) to propose that illusions are a critical missing ingredient. We agree, and have constructed an alternative to assume that social reality is predicated on a bistable interdependence between observational illusions that may not correspond to reality ("fog of war") and physical actions.
Document Details
- Document Type
- Technical Report
- Publication Date
- Jun 01, 2007
- Accession Number
- ADA481529
Entities
People
- Hui-lien Tung
- Joseph Wood
- W. F. Lawless
Organizations
- Paine College