Navy Organizational Commitment and Non-response

Abstract

The U.S. Navy has traditionally administered Navy-wide surveys using paper forms, but began full-scale administration over the internet in 2005. One of the first surveys to be entirely web-based was the 2005 Morale, Welfare and Recreation (MWR) Customer Assessment Survey. Because of the new administration mode, a non-response follow-up was administered after the field closed to determine if there were differences between those who responded and those who did not. The follow-up was a paper-based survey administered to a random sample of about 1,000 respondents and 4,000 non-respondents. The follow-up survey included some questions taken from the larger web-based survey, as well as organizational commitment questions and questions asking why non-respondents did not complete the web-based survey. Findings indicate that while few differences were found on MWR-related questions, there do seem to be differences between enlisted completers and non-completers on organizational commitment, although few differences were found for officers.

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Document Details

Document Type
Technical Report
Publication Date
Sep 01, 2008
Accession Number
ADA486115

Entities

People

  • Rosemary A. Schultz
  • Zannette A. Uriell

Organizations

  • Navy Personnel Research, Studies, and Technology

Tags

Communities of Interest

  • Biomedical
  • Human Systems

DTIC Thesaurus Topics

  • Applied Psychology
  • Computers
  • Department Of Defense
  • Education
  • Enlisted Personnel
  • Instructors
  • Military Research
  • Naval Personnel
  • Personnel Management
  • Psychology
  • Quality Of Life
  • Recreation
  • Security
  • Social Psychology
  • Students
  • Training
  • War Colleges

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