DOD Business Systems Modernization: Planned Investment in Navy Program to Create Cashless Shipboard Environment Needs to Be Justified and Better Managed

Abstract

Key IT management controls have not been effectively implemented on Navy Cash. Collectively, these IT management controls are intended to ensure that a selected system investment alternative represents the most cost-effective option to meeting a mission need and, if it is, that the proposed investment, as defined, is acquired and deployed in a way that maximizes the chances of delivering promised system capabilities and benefits on time and within budget. For Navy Cash, these management controls have largely not been implemented. As a result, investment in the system has not been justified. More specifically, " Navy Cash has not been assessed to ensure that it is not duplicative of programs in the Air Force and the Army that also provide for the use of smart card technology for electronic retail transactions. As a result, the extent of such duplication, and thus the opportunity for DOD to share and reuse system functions and services across the military departments, is not known. Within DOD, the means for avoiding business system duplication and overlap is the department's process for assessing compliance with the DOD business enterprise architecture (BEA). However, the BEA does not contain business activities that Navy Cash supports and according to DOD officials, are not planned for inclusion in the architecture. Further, even if the BEA included the business activities that Navy Cash supports, the program's ability to assess architecture compliance would have been limited because the program office did not develop a complete set of system-level architecture products needed to perform a meaningful compliance assessment. As a result, resources are being invested to deliver capabilities that could be potentially duplicative of similar programs in the department; therefore, DOD may not be pursuing the most cost-effective solution to its mission needs.

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Document Details

Document Type
Technical Report
Publication Date
Sep 01, 2008
Accession Number
ADA486370

Entities

People

  • Carolyn Boyce
  • Ed Glagola
  • Gregory C. Wilshusen
  • Harold Brumm
  • Jenniffer Wilson
  • Monica Anatalio
  • Neelaxi Lakhmani
  • Randolph C. Hite
  • West Coile

Organizations

  • United States Government Accountability Office

Tags

Communities of Interest

  • Cyber
  • Human Systems
  • Space

DTIC Thesaurus Topics

  • Business Administration
  • Commerce
  • Congress
  • Cost Estimates
  • Department Of Defense
  • Economic Analysis
  • Information Systems
  • Investments
  • Lessons Learned
  • Management Personnel
  • Money
  • National Security
  • Organizational Structure
  • Personnel Management
  • Test And Evaluation
  • United States
  • United States Government

Readers

  • Defense Acquisition Program Management
  • Defense Financial Management and Audit.
  • Enterprise Information Systems Architecture and Joint Command Capability Interoperability Support.

Technology Areas

  • Microelectronics