From Market to Clan: How Organizational Control Affects Trust in Defense Acquisition

Abstract

Military acquisition relies upon industry for new product development, but market organizational control is not recommended for knowledge-intensive work. Unfortunately, increasing hierarchy-control mechanisms, such as formalization, could reduce trust. What is the appropriate balance of control mechanisms and trust for an IPT in the DoD acquisition realm? We conducted interviews and surveys in a major military acquisition program office employing IPTs, Alpha Contracting and collocation. We found that the relationship between formalization and trust was different between government and contractor team members. Acquisition managers must understand the relationships between control mechanisms and trust within and between organizations to increase collaboration between government and contract personnel.

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Document Details

Document Type
Technical Report
Publication Date
Jun 30, 2005
Accession Number
ADA496701

Entities

People

  • John Dillard
  • Roxanne Zolin

Organizations

  • Naval Postgraduate School

Tags

Communities of Interest

  • Human Systems
  • Weapons Technologies

DTIC Thesaurus Topics

  • Acquisition
  • Business Administration
  • Commerce
  • Contractors
  • Contracts
  • Control Systems
  • Department Of Defense
  • Engineers
  • Governments
  • Information Processing
  • Management Personnel
  • Military Acquisition
  • Military Education
  • New York
  • Organizational Structure
  • Product Development
  • Public Policy

Readers

  • Defense Acquisition Program Management
  • Organizational Process Management (OPM).
  • Team-Based Human-Centered Cognitive Task Decision Making and Information Performance.