Surveying through Text Message: Planning, Programming, and Analyzing

Abstract

Surveys conducted through text messaging, or Short Message Service (SMS), are a relatively new phenomenon, since SMS text messaging has only existed since 1992. SMS surveys are even more recent for the military population, with the first known military-population SMS survey being conducted in 2008. This report provides the method used for the early SMS surveys, named Lightning Polls when conducted by NPRST, and includes suggestions on planning for an SMS survey, programming an SMS survey, and analyzing the results.

Open PDF

Document Details

Document Type
Technical Report
Publication Date
Apr 01, 2009
Accession Number
ADA499628

Entities

People

  • Evangeline M. Clewis
  • Zannette A. Uriell

Organizations

  • Navy Personnel Research, Studies, and Technology

Tags

Communities of Interest

  • Ground and Sea Platforms
  • Human Systems
  • Materials and Manufacturing Processes

DTIC Thesaurus Topics

  • Commerce
  • Computer Programming
  • Computers
  • Databases
  • Electronic Mail
  • Enlisted Personnel
  • Information Systems
  • Institutional Review Board
  • Instructors
  • Military Research
  • Mobile Phones
  • Personnel Management
  • Spreadsheet Software
  • Students
  • Text Messaging
  • War Colleges

Fields of Study

  • Computer science

Readers

  • Computational Linguistics
  • Personnel Management and Statistics in the Military and Department of Defense
  • Systems Analysis and Design