The Price of Addressing Payment Delinquency and Misuse

Abstract

Between October 1998 and May 2002, Bank of America wrote off over $62 million in bad debt from Department of Defense (DoD) government travel card holders. The travel card payment delinquency rate within the DoD for 2001 exceeded 12 percent of all dollars charged, costing the government over $3 million in lost rebates. By early 2002, Congress and the Secretary of Defense demanded changes to improve performance and accountability of the DoD Travel Card Program. Subsequent travel card reforms and policy changes have significantly reduced payment delinquency and misuse, but have done so at a cost to both military units and travelers. Travel card reforms and policy changes within the DoD and Marine Corps since May 2002 prevent units and travelers from realizing the envisioned benefits of the DoD Travel Card Program.

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Document Details

Document Type
Technical Report
Publication Date
Feb 08, 2005
Accession Number
ADA505072

Entities

People

  • C. E. Dudik

Organizations

  • Marine Corps University

Tags

Communities of Interest

  • Air Platforms
  • Human Systems

DTIC Thesaurus Topics

  • Addressing
  • Business Administration
  • Congress
  • Contracts
  • Crime
  • Department Of Defense
  • Financial Management
  • Governments
  • House Of Representatives
  • Management Personnel
  • Marine Corps
  • Money
  • National Security
  • Organizational Structure
  • Payment
  • Personnel Management
  • Program Management

Fields of Study

  • Political science

Readers

  • Defense Financial Management and Audit.
  • Economics
  • Government and Public Administration Law.