Dynamic Resource Allocation to Improve Service Performance in Order Fulfillment Systems
Abstract
We have recently developed methods for approximating the sojourn time distribution for customers or jobs entering a multi-server queueing network with general interarrival and processing times. Here we propose to continue the development of such models, and use them to allocate workers dynamically in an order fulfillment system to improve its service performance. This work is part of a long-term effort to develop a resource control system for order fulfillment systems, such as those found in distribution depots of the Defense Logistics Agency.
Document Details
- Document Type
- Technical Report
- Publication Date
- Jan 01, 2009
- Accession Number
- ADA505183
Entities
People
- Kevin R. Gue
Organizations
- Auburn University