The Impact of Knowledge on Team Development

Abstract

Successful teamwork requires development of trust (as well as appropriate distrust) among the team members, and understanding how trust develops in newly formed teams is essential for the development of new team-building methodologies. Research on trust formation in teams has primarily been conducted in either a lab or a classroom, which ignores factors important in the real world such as reputation/prior knowledge of teammates, knowledge of the role played on the team, and knowledge of processes and routines to support the team. We conducted research to understand the impact these factors play in team development in emergent, ad-hoc, geographically distributed teams. We found that organizational tenure had a slight negative effect in trust development, prior knowledge of team members had no effect, and an ambiguous relationship was found between processes and tool knowledge on team development. We concluded our research with some observations about project versus process teams.

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Document Details

Document Type
Technical Report
Publication Date
Aug 01, 2009
Accession Number
ADA509881

Entities

People

  • Marie Murray
  • Mark Handel
  • Paul R. Jackson

Organizations

  • Boeing

Tags

DTIC Thesaurus Topics

  • Abstracts
  • Best Practices
  • Contractors
  • Contracts
  • Employment
  • Group Dynamics
  • Identification
  • Military Research
  • Observation
  • Personnel Management
  • Psychology
  • Recognition
  • Regression Analysis
  • Social Psychology
  • Social Sciences
  • Teamwork
  • Training

Fields of Study

  • Computer science

Readers

  • Organizational Process Management (OPM).
  • Team-Based Human-Centered Cognitive Task Decision Making and Information Performance.
  • Theoretical Analysis.