Defense Medical Human Resources System-internet (DMHRSi): A Case Study on Compliance and Accuracy

Abstract

The Defense Medical Human Resources System-internet (DMHRSi) is a web-based, tri-service, human resource management system that was created to standardize human resource management processes and to allow for greater accountability of medical resources throughout the military health system. The system requires the input of complete and accurate time card data to allow for the collection and distribution of human resources information for corporate decision-making on military health care. DeWitt Army Community Hospital has struggled with user compliance in the completion of DMHRSi time cards. Non-compliance has caused delays in processing time card data that is needed by decision makers. The organization also has problems with maintaining the accuracy of time card data within DMHRSi. The study shows that both compliance and the accuracy of data can be improved. The study recommends leaders increase their involvement in promoting compliance and accuracy, ensure users have adequate education regarding DMHRSi, and use an organizational change model to improve user compliance and accuracy throughout the organization.

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Document Details

Document Type
Technical Report
Publication Date
Jun 02, 2009
Accession Number
ADA516543

Entities

People

  • Morris E. Wilder

Tags

Communities of Interest

  • Biomedical

DTIC Thesaurus Topics

  • Accuracy
  • Business Administration
  • Case Studies
  • Data Analysis
  • Delivery Of Health Care
  • Education
  • Employment
  • Health Care
  • Health Services
  • Hospitals
  • Human Resources
  • Information Systems
  • Medical Personnel
  • Military Medicine
  • Patient Care
  • Personnel Management
  • Resource Management

Fields of Study

  • Medicine

Readers

  • Archaeological Resource Survey
  • Government Contracting/Procurement.
  • Organizational Process Management (OPM).