Leveraging Successful Collaborative Processes to Improve Performance Outcomes in Large-Scale Event Planning: Super Bowl, A Planned Homeland Security Event

Abstract

Super Bowls are one of the world's premier sporting events, bringing hundreds of thousands of event participants, vendors, and fans to host cities. They are high-stakes, planned events that require the same elements of focus, all-hazard orientation, coordination, trust, collaboration, and unity of purpose that the homeland security environment requires in order to achieve the goals set forth in the Presidential Directives. This thesis considers the predictable performance activities in the planning process that lead to predictable performance outcomes. Large-event planners and operators can benefit from understanding these activities and implementing preventive steps that lead to more desirable event outcomes. By establishing a cooperative and highly participative SB planning process, the majority of operational conflicts (whether cultural or technical) will be uncovered in a controlled way and lead toward more predictable performance outcomes.

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Document Details

Document Type
Technical Report
Publication Date
Mar 01, 2010
Accession Number
ADA518698

Entities

People

  • Thomas Shannon

Organizations

  • Naval Postgraduate School

Tags

Communities of Interest

  • Autonomy
  • Biomedical
  • C4I
  • Human Systems

DTIC Thesaurus Topics

  • Business Administration
  • Department Of Homeland Security
  • Emergency Response
  • Employment
  • Health Services
  • Homeland Security
  • Information Systems
  • Interagency Coordination
  • Management Personnel
  • Medical Personnel
  • National Politics
  • National Security
  • Organizational Structure
  • Personnel Management
  • Psychology
  • Public Administration
  • Public Policy

Readers

  • Emergency Management and Homeland Security.
  • Systems Analysis and Design
  • Team-Based Human-Centered Cognitive Task Decision Making and Information Performance.