Baseline Assessment of Information Technology Contracts Funded by Commander, Naval Surface Forces

Abstract

This project developed a baseline assessment for assisting Commander, Naval Surface Forces (CNSF) leaders and managers in understanding and improving the following information technology programs: Training and Operational Readiness Information Services (TORIS), Continuous Monitoring Program (CMP), and the CNSF Web. The programs were described, assessed, and evaluated in terms of their backgrounds, mission needs, performance, technical requirements, functionality, and contractual terms. One conclusion was that the contractual statement of work does not measure the performance of the system; rather, it is designed to mandate the requirements for the contractor's performance (e.g., indicators that measure downtime, trouble calls, and software bugs are missing). An overarching recommendation is to integrate all staff information technology functions under one authority, while establishing simple and relevant program performance benchmarks to measure and track actual performance.

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Document Details

Document Type
Technical Report
Publication Date
Mar 01, 2010
Accession Number
ADA518713

Entities

People

  • David E. Roberts
  • David J. Ozeck
  • Jeffry M. Peltonen

Organizations

  • Naval Postgraduate School

Tags

Communities of Interest

  • Biomedical
  • Cyber
  • Ground and Sea Platforms
  • Human Systems

DTIC Thesaurus Topics

  • Application Software
  • Basic Programming Language
  • Business Administration
  • Computer Programming
  • Computers
  • Domain Specific Programming Languages
  • Information Systems
  • Knowledge Management
  • Local Area Networks
  • Management Personnel
  • Naval Operations
  • Naval Warfare
  • Network Protocols
  • Organizational Structure
  • Personnel Management
  • Spreadsheet Software
  • Warfare

Fields of Study

  • Computer science

Readers

  • Defense Acquisition Program Management
  • Maritime and Naval Warfare Studies
  • Software Engineering