Usability Testing of the U.S. Navy Performance Management System: Technical Report #2

Abstract

The objective of this study was to assess a pilot version of the Web-based, behaviorally based, performance management (HPFD) and appraisal system (ePerformance). Specifically, the objectives were to capture quantitative and objective data as well as qualitative and subjective data from participants to identify potential sources of error and user burden. To capture these data, the Performance Vector Research Team (PVRT) and RTI International conducted usability testing and user surveys. This study assessed problems and errors using the Web-based system and the users' perceptions about the proposed new system.

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Document Details

Document Type
Technical Report
Publication Date
Oct 13, 2004
Accession Number
ADA526452

Entities

People

  • Elizabeth Dean
  • Kimberly M. Robbins
  • Mark J. Bourne
  • Michael J. Schwerin
  • Sunghee Lee

Organizations

  • RTI International

Tags

Communities of Interest

  • Human Systems

DTIC Thesaurus Topics

  • Beta Testing
  • Cognitive Systems Engineering
  • Employment
  • Enlisted Personnel
  • Human Factors Engineering
  • Human Systems Integration
  • Human-Computer Interaction
  • Human-Machine Interfaces
  • Management Personnel
  • Naval Operations
  • Naval Personnel
  • Navy
  • Organizational Structure
  • Personnel Management
  • Personnel Selection
  • Pilot Studies
  • Test Methods

Readers

  • Database Systems and Applications
  • Instructional Design and Training Evaluation.
  • Organizational Process Management (OPM).