Measuring Team Knowledge
Abstract
Multioperator tasks often require complex cognitive processing at the team level. Many team cognitive processes such as situation assessment and coordination are thought to rely on team knowledge. Team knowledge is multifaceted and comprised of relatively generic knowledge in the form of team mental models and more specific team situation models. In this methodological review paper, recent efforts to measure team knowledge are reviewed in the context of mapping specific methods onto features of targeted team knowledge. Team knowledge features include type, homogeneity vs. heterogeneity, and rate of knowledge change. Measurement features include knowledge elicitation method, team metric, and aggregation method. When available, analytical conclusions or empirical data that support a connection between team knowledge and measurement method are highlighted. Also, empirical results concerning the relation between team knowledge and performance are presented for each measurement method described and research and methodological needs are identified.
Document Details
- Document Type
- Technical Report
- Publication Date
- Jan 01, 2000
- Accession Number
- ADA527515
Entities
People
- Eduardo Salas
- Janis A. Cannon-bowers
- Nancy J Cooke
- Rene'e Stout
Organizations
- Naval Air Warfare Center