Usability Testing of the U.S. Navy Performance Management System: Technical Report 1

Abstract

The U.S. Department of the Navy has a number of challenges in facilitating a high level of military readiness. Currently, operational commanders and policymakers examine ratings on the Status of Training and Resources System (SORTS) as a readiness metric. SORTS generally consists of three primary military readiness factors--manning levels, equipment and supplies, and completed training evolutions. Clearly, Sailor retention and training play key roles in developing and maintaining military readiness. The Chief of Naval Operations (CNO) chartered the Executive Review of Navy Training (2001), which subsequently led to the formation of a Task Force for Excellence through Commitment to Education and Learning (EXCEL). Task Force EXCEL's goal was to identify new ways for the U.S. Navy to train, grow, place, and utilize personnel who maximize the Navy's ability to accomplish its military mission while developing a more productive yet satisfying workplace. Task Force EXCEL consists of five components or "vectors" that are essential to how personnel meet their missions and manage the Navy workforce. These five vectors include Professional Development, Personal Development, Professional Military Education and Leadership, Certifications and Qualifications, and Performance. The primary tasking of the Performance Vector includes an examination of the Navy performance appraisal and management system. One challenge for the Performance Vector was the need for a performance appraisal and management system that is aligned with the changing workplace performance needs of the U.S. Navy. Since 1996, the Navy has operated with a trait-based performance appraisal system, where supervisors have rated personnel on traits such as leadership, teamwork, equal opportunity, and military bearing/character (BUPERSINST 1600.10, 1995). One recommendation from initial Task Force EXCEL meetings was a behaviorally based performance appraisal system.

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Document Details

Document Type
Technical Report
Publication Date
Sep 09, 2004
Accession Number
ADA531170

Entities

People

  • Elizabeth Dean
  • Kimberly M. Robbins
  • Mark J. Bourne
  • Michael J. Schwerin

Organizations

  • RTI International

Tags

Communities of Interest

  • Human Systems

DTIC Thesaurus Topics

  • Beta Testing
  • Boats
  • Business Administration
  • Computers
  • Electronic Mail
  • Internet
  • Management Personnel
  • Military Education
  • Naval Operations
  • Naval Personnel
  • Navy
  • Organizational Structure
  • Task Forces
  • Test Methods
  • Uss Alabama
  • Uss Alaska
  • Uss Nevada

Readers

  • Maritime and Naval Warfare Studies
  • Military Leadership and Professional Education.
  • Organizational Process Management (OPM).