CrossTalk: The Journal of Defense Software Engineering. Volume 24, Number 4, July/August 2011
Abstract
Management practices leading to the delivery of quality products are affected first and foremost by the responsibilities associated with the roles of the managers in an organization. By this I mean those responsibilities should be pushed further down into the organization to have an affect on the plans and the quality of the products delivered. Quality means different things to various individuals. Fundamentally, quality is about delivering products to the customer that meet their functional needs. Beneath that, the product delivered must be maintainable, reliable, and useable. To achieve these quality requirements, projects must manage the mistakes made while the product is developed. When quality is managed poorly--or not at all--the results include schedules that blow up and related major cost overruns for funding used to pay for additional time spent working and reworking the product.
Document Details
- Document Type
- Technical Report
- Publication Date
- Jul 01, 2011
- Accession Number
- ADA546455
Entities
People
- Brandon Ellis