Improvement of the Defense Supply Center Columbus (DSCC) Suggestion Program

Abstract

The research and analyses contained herein describe a number of areas and processes that should be improved in the DLA Land and Maritime Suggestion Program. Solutions provided, to include a marketing plan, improved web page prototype and simplified process flows are key to the increased utility expected through the implementation of the plan. The project focuses on 3 primary aspects: increasing employee participation and visibility of pending and previous suggestions; simplifying and enhancing the suggestion submission process; and centralized semi-automated tracking database. One of the most valuable solutions developed incorporates a back-end semi-automated tracking system. If implemented the tracking database could eliminate significant FTE hours currently focused on the tracking of official suggestion submissions, while also providing transparency to employees and management.

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Document Details

Document Type
Technical Report
Publication Date
Apr 21, 2011
Accession Number
ADA546467

Entities

People

  • Sherrie Culbertson

Tags

Communities of Interest

  • Human Systems

DTIC Thesaurus Topics

  • Acquisition
  • Commerce
  • Databases
  • Logistics
  • Marketing
  • Networks
  • Operations Research
  • Personnel Management
  • Photonic Metamaterials
  • Prototypes
  • Students
  • Supply Chain
  • Supply Chain Management
  • Systems Engineering
  • Training
  • Visibility
  • Websites

Readers

  • Information Retrieval
  • Logistics and Supply Chain Management.
  • Systems Analysis and Design