Altering Leadership Thinking and Organizational Behavior Through Web Services
Abstract
Implementing information technology (IT) solutions within government organizations is difficult, especially when a causal effect on their culture may result. The proliferation of Web 2.0 services is enabling information sharing among employees and leaders. Regrettably, this level of information sharing is complicating efforts to maintain the status quo of the government's traditional need-to-know policy. In this study, the researcher investigates the relationship between Web services, commonly called Web 2.0, and the influence these services wield on organizational behavior. To support the analysis, two control groups were surveyed: a battalion of soldiers, and a government directorate whose mission is to deliver data products and infrastructure for those who can use Web 2.0 and other IT services. The data were sorted by officer, noncommissioned officer, and enlisted ranks for the battalion; and by managers, team leaders, and all other employees for the civilian organization. A review of current survey instruments available for applicability also were conducted, and Web 2.0 services were utilized to conduct the survey. The results from their study highlight the need for certain Web services and behaviors that may cause a shift away from established methods of information sharing.
Document Details
- Document Type
- Technical Report
- Publication Date
- Apr 01, 2010
- Accession Number
- ADA549317
Entities
People
- William A. Gilbert
Organizations
- Defense Acquisition University