Prioritizing Maintenance Human Factors Challenges and Solutions: Workshop Proceedings

Abstract

Thirty delegates, mostly from the Federal Aviation Administration's Office of Aviation Safety, but also from the U.S. aviation industry, the National Transportation Safety Board, and Transport Canada, assembled for two days at the Civil Aerospace Medical Institute in Oklahoma City. These leaders in maintenance human factors research met to discuss challenges and prioritize solutions for human factors issues in aviation maintenance. The delegates reviewed international incidents and accidents and corporate operating procedures to identify systematic human factor precursors to maintenance errors. Each human factor issue was discussed and subsequently prioritized by each delegate. Analysis of the data revealed eight core issues, including: use of technical publications, fatigue/alertness, safety culture, event data collection, return on investment for human factors, prioritization of human factors, professionalism and generational issues, and attention to required inspection items. Solutions and action items for each of these issues were discussed and recommendations were developed. The prioritized list of problems and suggested industry actions are detailed in the following report. The recommendations stemming from this report can be used to inform future research and development for maintenance human factors.

Open PDF

Document Details

Document Type
Technical Report
Publication Date
Aug 01, 2011
Accession Number
ADA554044

Entities

People

  • Darin Nei
  • Joy O. Banks
  • Katrina B. Avers
  • William B. Johnson

Organizations

  • Federal Aviation Administration

Tags

Communities of Interest

  • Biomedical
  • Human Systems

DTIC Thesaurus Topics

  • Accident Investigations
  • Accidents
  • Aerospace Medicine
  • Aircrafts
  • Aviation Safety
  • Civil Aviation
  • Employment
  • Flight Crews
  • Governments
  • Maintenance Personnel
  • Personal Digital Assistants
  • Personnel Management
  • Risk
  • Risk Management
  • Situational Awareness
  • Students
  • Training

Readers

  • Aviation Safety Risk Assessment.
  • Defense Technology Research and Development.
  • Instructional Design and Training Evaluation.

Technology Areas

  • Space