Evaluation of a Fatigue Countermeasures Training Program for Flight Attendants
Abstract
There is a growing population of employees that work non-traditional hours in around-the-clock operations. Cabin crew/flight attendants are part of this population and work highly variable schedules that include extended duty days, time zone changes, night schedules, and on-demand calls. These schedules conflict with the body's natural mechanisms for managing sleep and alertness, and often result in fatigue. Fatigue countermeasure training may be necessary for the health, well-being, and safety of workers. The current research evaluated a comprehensive fatigue countermeasure training program for flight attendants using a theoretically grounded taxonomy of training criteria. Alternative evaluation strategies were also utilized to improve traditional pretest-posttest designs and provide convergent evidence of training effectiveness.
Document Details
- Document Type
- Technical Report
- Publication Date
- Nov 01, 2011
- Accession Number
- ADA554190
Entities
People
- Erica L. Hauck
- Joy O. Banks
- Katrina B. Avers
- Lauren V. Blackwell
Organizations
- Federal Aviation Administration