Army Efficiency Initiatives
Abstract
In 1988 the Secretary of Defense directed the military services to incorporate Total Quality Management (TQM) principles throughout their organizations. Beginning in 1992, Total Army Quality (TAQ) was the Army's new management philosophy in response to the DoD TQM mandate. This was a significant change in the Army's culture. In response to a 2010 mandate to cut Department of Defense spending by $100 billion that was issued by the Secretary of Defense, the Department of the Army is still searching for ways to become more efficient. As a result, the Army Office of Business Transformation published a business transformation plan and developed the new Integrated Management System (IMS), both to be implemented in 2011. However, before making another significant change in business practices to meet the Army's current challenges, it must be determined if TQM is an effective management tool and, more importantly, if TAQ is an effective strategic management process to support an Army ready and able to accomplish its mission. To achieve this, it must be determined where and if TAQ failed and what possible changes, if any, need to be made before implementing the new Integrated Management System.
Document Details
- Document Type
- Technical Report
- Publication Date
- Apr 28, 2011
- Accession Number
- ADA565222
Entities
People
- Dale B. Rivers
Organizations
- University of Texas at Austin