VA and DOD Health Care: Department-Level Actions Needed to Assess Collaboration Performance, Address Barriers, and Identify Opportunities

Abstract

The Department of Veterans Affairs (VA) and the Department of Defense (DoD) operate two of the nation's largest health care systems at estimated annual costs of about $53 billion and $49 billion, respectively, for fiscal year 2013, and have established collaboration sites to deliver care jointly with the aim of improving access, quality, and cost-effectiveness of care. In addition, collaborations could help reduce duplication and overlap between the two health care systems, potentially saving tax dollars and helping VA and DoD provide more efficient and effective services. A committee report accompanying the Consolidated Appropriations Act, 2012, directed GAO to report on aspects of VA and DoD collaboration. This report examines the extent to which the following occur: (1) VA and DoD assess effectiveness and efficiencies at collaboration sites, (2) barriers exist that affect collaboration, and (3) VA and DoD identify opportunities for collaboration. GAO conducted site visits to selected VA and DoD collaboration sites; reviewed VA and DoD documents, such as sharing agreements; and interviewed VA and DoD officials. GAO recommends several actions, including that VA and DoD require collaboration sites to develop performance measures related to access, quality, and costs; address barriers hindering collaboration; and develop a process to more systematically identify new or expanded collaboration opportunities. GAO identified incompatible policies and practices in four areas: information technology (IT) systems, business and administrative processes, access to military bases, and medical facility construction. VA and DoD generally concurred with GAO's recommendations and noted steps they are taking to address them.

Open PDF

Document Details

Document Type
Technical Report
Publication Date
Sep 01, 2012
Accession Number
ADA565285

Entities

People

  • Brenda S. Farrell
  • Debra A. Draper
  • Jill K. Center
  • Leigh Ann E. Sennette
  • Lisa A. Motley
  • Lori Atkinson
  • Marcia A. Mann
  • Michael Willems
  • Robin S. Burke
  • Suzanne M. Perkins

Organizations

  • United States Government Accountability Office

Tags

DTIC Thesaurus Topics

  • Air Force Facilities
  • Congress
  • Department Of Defense
  • Department Of Veterans Affairs
  • Health Care
  • Health Services
  • Hospitals
  • Information Exchange
  • Information Systems
  • Law
  • Medical Personnel
  • Military Medicine
  • National Security
  • Organizational Structure
  • Teamwork
  • United States
  • United States Government

Readers

  • Enterprise Information Systems Architecture and Joint Command Capability Interoperability Support.
  • Government Contracting/Procurement.
  • Rehabilitation and Prosthetic Care for Military Service Members and Veterans with Limb Loss or Disability.