Untangling Topic Threads in Chat-Based Communication: A Case Study
Abstract
Analyzing chat traffic has important applications for both the military and the civilian world. This paper presents a case study of a real-world application of chat analysis in support of team training exercise in the military. It compares the results of an unsupervised learning approach with those of a supervised classification approach. The paper also discusses some of the specific challenges presented by this domain.
Document Details
- Document Type
- Technical Report
- Publication Date
- Aug 01, 2011
- Accession Number
- ADA569723
Entities
People
- Oscar Bascara
- Randy Jensen
- Shaun Sucillon
- Sowmya Ramachandran
- Tamitha Carpenter
- Todd Denning
Organizations
- Air Force Research Laboratory