Deciding in a Complex Environment : Human Performance Modeling of Dislocated Organizations
Abstract
In this paper the method Organizational Behaviour Representation (OBR) will be presented including its basic concepts and the resulting software-demonstrator. The study s main objective covers the principles needed to build effective reachback organizations. Dislocated command and control structures are necessary to meet present and future challenges of military organizations. Improved communication and collaboration tools enable this kind of virtual teamwork and offer advantages such as e.g. a small footprint , flexible and agile staffing of reachback and deployed units, additional ad hoc expertise or industrial supplements. Often, there are performance problems in virtual teamwork due to misunderstandings in collaboration. OBR models mainly social and cognitive processes grounded in human factors research which are coupled tightly to organizational performance. For example, organizational performance often decreases because of the loss of shared situational awareness of forward and reachback elements or deficiencies in personnel resources. On the other hand, good practice, well-routined staff work and optimized team preparation through personnel training or experience in military missions support and reinforce working processes which lead to higher performance indicators.
Document Details
- Document Type
- Technical Report
- Publication Date
- Oct 01, 2010
- Accession Number
- ADA584036
Entities
People
- Corinna Semling
- Lukas Bucher
- Nicole Wittman