Communication Among Incident Responders-A Study

Abstract

Responding to some future incident might require significant cooperation by multiple teams or organizations within an incident response community. To study the effectiveness of that cooperation, the Carnegie Mellon? Software Engineering Institute (SEI) conducted a study using a group of volunteer, autonomous incident response organizations. These organizations completed special SEI-designed tasks that required them to work together. The study identified three factors as likely to help or hinder the cooperation of incident responders: being prepared, being organized, and following incident response best practices. This technical note describes those factors and offers recommendations for implementing each one.

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Document Details

Document Type
Technical Report
Publication Date
Sep 01, 2012
Accession Number
ADA585506

Entities

People

  • Brett Tjaden
  • Robert Floodeen

Organizations

  • Carnegie Mellon University

Tags

Communities of Interest

  • Autonomy

DTIC Thesaurus Topics

  • Best Practices
  • Cooperation
  • Cryptography
  • Cybersecurity
  • Department Of Homeland Security
  • Engineering
  • Governments
  • Guarantees
  • Homeland Security
  • Information Security
  • Materials
  • Online Communications
  • Secure Communications
  • Security
  • Software Development
  • Standards
  • United States

Readers

  • Emergency Management and Homeland Security.
  • Software Engineering.