Crowdsourced Decision Support for Emergency Responders

Abstract

Real-time citizen interaction has the potential to transform society's response to crisis situations. New systems and processes must be developed to support citizen involvement and first responders must be trained in their use. The Citizens' Emergency Response Portal System (CERPS) Simulation Experiment (CERPS SIMEX) examined the role of public interaction through social media during emergency situations. The SIMEX was conducted over five days in October 2012 at the Net-Centric C4ISR Experimentation Lab (NCEL) housed at The MITRE Corporation's McLean, Va., headquarters and on the George Mason University (GMU) campus in Fairfax, Va. No actual emergency activities occurred on the campus; the SIMEX was conducted behind a firewall to avoid unintentional public panic. The SIMEX brought together emergency response personnel from federal, state, county, and city jurisdictions in the National Capital Region of Washington, D.C. Emergency operators used real command and control systems with simulated reporting and sensor systems. Citizen participants were volunteers recruited from the GMU student body. The primary purpose of the SIMEX was to examine the hypothesis that citizen participation via social media in crisis response decision-making can improve the outcome of a crisis. This SIMEX was intended to establish a baseline for future research on crisis response decision support employing citizen participation.

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Document Details

Document Type
Technical Report
Publication Date
Jun 01, 2013
Accession Number
ADA588344

Entities

People

  • Kathryn B. Laskey

Organizations

  • George Mason University

Tags

Communities of Interest

  • Biomedical
  • C4I
  • Cyber
  • Human Systems
  • Materials and Manufacturing Processes

DTIC Thesaurus Topics

  • Command And Control
  • Command And Control Systems
  • Control Systems
  • Corporations
  • Department Of Defense
  • Department Of Homeland Security
  • Disaster Management
  • Disasters
  • Emergency Response
  • First Responders
  • Management Personnel
  • Microblogging Services
  • Simulations
  • Situational Awareness
  • Social Media
  • Students
  • Veins

Readers

  • Emergency Management and Homeland Security.
  • Research Science/Academic Research

Technology Areas

  • Fully Networked C3
  • Fully Networked C3 - Command and Control