Eliminating Poor Performers: The Catalyst to Improve Quality in the U.S. Army

Abstract

The current culture of the Army says that people are the most important priority, but its actions are contrary to keeping quality people in the Army. Disillusioned soldiers are leaving due to a lack of job satisfaction. The examination of successful business practices and SOF practices suggests that rigorous personnel management to get and keep the right people in the organization is the most important aspect of maintaining a great company or unit. The Army can apply this by facilitating and encouraging leaders to separate poor performers. This will initially increase quality of units and will eventually improve job satisfaction by increasing the quality of leaders. Changing the parameters of success to be more qualitative by allowing unit commanders to decrease to an acceptable size will permit the flexibility required begin this change. By managing expectations, commanders will resist growth at the expense of quality therefore creating a consistent pattern of increased quality.

Open PDF

Document Details

Document Type
Technical Report
Publication Date
May 01, 2012
Accession Number
ADA601100

Entities

People

  • Clifton T. Causey

Organizations

  • Marine Corps University

Tags

DTIC Thesaurus Topics

  • Administrative Personnel
  • Army Personnel
  • Business Administration
  • Civilian Personnel
  • Commerce
  • Department Of Defense
  • Employment
  • Job Satisfaction
  • Management Personnel
  • Military Personnel
  • Organizational Structure
  • Personnel Management
  • Recruiting
  • Special Operations Forces
  • United States
  • War Colleges
  • Warfare

Readers

  • Economics
  • Maritime Combat Support and Expeditionary Logistics.
  • Organizational Process Management (OPM).