Paths of Adoption: Routes to Continuous Process Improvement
Abstract
This paper covers the different types of teams the authors have encountered as NAVAIR Internal Process Coaches and how they approached Process Improvement with them, with special emphasis on the curmudgeons (bad-tempered difficult, or cantankerous persons).
Document Details
- Document Type
- Technical Report
- Publication Date
- Jul 01, 2014
- Accession Number
- ADA604496
Entities
People
- David Saint-amand
- Mark Stockmyer
Organizations
- Naval Air Systems Command