Key Findings for Interpersonal Skills

Abstract

This document describes key interpersonal skills, in the form of knowledge, skills, and attitudes (KSAs), that are trainable and consequential to warfighters in being good strangers. These key skills include observing and adapting to variation in communicative norms; allowing civilian involvement; developing a common understanding of an encounter; acknowledging civilians' autonomy; building rapport; recovering from trouble; and expressing empathy. Also included is a quantitative analysis of the effect of allowing civilian involvement on task completion and civilian cooperation.

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Document Details

Document Type
Technical Report
Publication Date
Dec 04, 2013
Accession Number
ADA605475

Entities

People

  • Kristin Precoda

Organizations

  • Sarnoff Corporation

Tags

Communities of Interest

  • Autonomy
  • Biomedical
  • Human Systems

DTIC Thesaurus Topics

  • Abstracts
  • African Americans
  • California
  • Contractors
  • Contracts
  • Engineering
  • Language
  • Law
  • Linguistics
  • Orientation (Direction)
  • Personality
  • Personnel Management
  • Psychology
  • Security
  • Social Psychology
  • Students
  • United States

Readers

  • Instructional Design and Training Evaluation.
  • Organizational Psychology.
  • Systems Analysis and Design