Uncertainty Can Increase Explanatory Credibility

Abstract

In daily conversations, what information do people use to assess their conversational partner's explanations? We explore how a metacognitive cue, in particular the partner's confidence or uncertainty, can modulate the credibility of an explanation. Two experiments showed that explanations are accepted more often when delivered by an uncertain conversational partner. Participants in Experiment 1 demonstrated the general effect by interacting with a pseudoautonomous robotic confederate. Experiment 2 used the same methodology to show that the effect was applicable to explanatory reasoning and not other sorts of inferences. Results are consistent with an account in which reasoners use relative confidence as a metacognitive cue to infer their conversational partner's depth of processing.

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Document Details

Document Type
Technical Report
Publication Date
Aug 01, 2013
Accession Number
ADA619040

Entities

People

  • Daniel Gartenberg
  • J. Gregory Trafton
  • Kun H. Park
  • Sangeet Khemlani

Organizations

  • United States Naval Research Laboratory

Tags

DTIC Thesaurus Topics

  • Autonomous Systems
  • Cognition
  • Cognitive Science
  • Cognitive Systems Engineering
  • Human-Robot Interaction
  • Judgment
  • Language
  • Materials
  • Models
  • Natural Languages
  • Probability
  • Psychological Phenomena And Processes
  • Psychology
  • Reasoning
  • Social Psychology
  • Thinking
  • Uncertainty

Fields of Study

  • Psychology

Readers

  • Artificial Intelligence
  • Psychological Intervention/Treatment for Stress, Anxiety, PTSD, and Related Emotional and Cognitive Health Symptoms.

Technology Areas

  • AI & ML
  • AI & ML - Bayesian Inference
  • Autonomy