The Role of Social Media in Crisis

Abstract

In this paper, crisis is defined in the security context as resulting of human activities, technological hazard events or natural phenomena, and understood as the situation in which the priority values, interests, preconditions or critical functions of large social systems are seriously threatened, challenged, impaired or overloaded. Lessons from past crisis are reviewed. The main challenge is to enable PPDRs and citizens to (rapidly) generate high levels of situational awareness upon the occurrence of a large emergency or crisis event. Social Media offers a crucial communication mechanism for disaster response organizations, First Responders and citizens: 1) Faster PPDR response reaction times for the citizens benefit. 2) Improved links amongst prevention, detection, reporting and rescue 3) Improved performance of first responders, medical personnel, police and law enforcement agencies.

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Document Details

Document Type
Technical Report
Publication Date
Jun 01, 2012
Accession Number
ADA627956

Entities

People

  • Barbara Manso
  • Marco Manso

Tags

Communities of Interest

  • Biomedical
  • Energy and Power Technologies
  • Human Systems
  • Materials and Manufacturing Processes
  • Space
  • Weapons Technologies

DTIC Thesaurus Topics

  • Computer Programming
  • Electronic Mail
  • Emergency Response
  • First Responders
  • Internet
  • Law
  • Medical Personnel
  • Mobile Application Software
  • Mobile Communications
  • Mobile Devices
  • Mobile Phones
  • Online Communications
  • Radio Equipment
  • Social Media
  • Social Networking Services
  • Social Networks
  • Text Messaging

Readers

  • Agent-Based Social Robotics and Mobile-Assisted Learning in Virtual Environments.
  • Emergency Management and Homeland Security.
  • Systems Analysis and Design