Trust Development in Small Teams

Abstract

This paper discusses the creation of a model of trust development within small military teams. This work has 3 sections. In the first section, the most recent literature relevant to the issue of trust in small teams is reviewed. Limitations of existing models relevant to trust in teams are considered. In the second section, a preliminary model of trust in small military teams is proposed. This model argues that person based and category-based factors interact with contextual factors to influence judgements of trust. The third section discusses an effort to refine the preliminary model of trust development in small teams. Focus groups conducted with members and leaders of small military teams provided a strong informal validation of the model. Several factors hypothesized in the preliminary model to impact on trust development in small teams were supported by both qualitative and quantitative results. In addition, the process by which trust develops in small teams was also supported. Based on these results, several refinements were made to the preliminary model, and recommendations about future research are explored.

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Document Details

Document Type
Technical Report
Publication Date
Jan 07, 2003
Accession Number
ADA630676

Entities

People

  • Barbara D. Adams
  • Robert D. Webb

Organizations

  • HumanSystems Incorporated

Tags

Communities of Interest

  • C4I
  • Human Systems

DTIC Thesaurus Topics

  • Accuracy
  • Applied Psychology
  • Armored Vehicles
  • Combat Readiness
  • Databases
  • Information Processing
  • Information Science
  • Job Satisfaction
  • Judgment
  • Literature Surveys
  • Management Personnel
  • National Security
  • Organizational Structure
  • Psychological Phenomena And Processes
  • Psychology
  • Social Psychology
  • Thinking

Fields of Study

  • Computer science

Readers

  • Team-Based Human-Centered Cognitive Task Decision Making and Information Performance.