Applying Total Quality to a Statistics and Research Design Course: A Case in Points,
Abstract
The application of Total Quality (TQ) to classroom learning was illustrated using a statistics and research design course taught at the USAF Academy. Two guidelines, in particular, were used to help develop the structure of the course in the Fall 1991 semester: drive out fear and empower the customer. Specific techniques for implementing these guidelines were presented and discussed. Student satisfaction and performance data were collected to assess the effectiveness of this approach. While the results were mixed, the potential for improving classroom learning clearly warrants continued investigation. All students majoring in Behavioral Sciences and Leadership at the USAF Academy are required to enroll in a two semester sequence of courses in statistics and experimental design. The initial course, Behavioral Science 331, is taught in the fall semester and focuses on the fundamental principles of descriptive and inferential statistics from the one-sample t-test to One-Way Analysis of Variance. Behavioral Sciences 332, taught during the following spring semester, deals with general issues of scientific research as well as advanced statistical procedures such as multiple regression and analysis of covariance. Together, these courses provide a solid academic foundation in research methodology and problem solving.
Document Details
- Document Type
- Technical Report
- Publication Date
- Apr 17, 1992
- Accession Number
- ADP006916
Entities
People
- David Porter
- John Micalizzi
Organizations
- United States Air Force Academy