Anticipating Failures: What Should Predictions Be About?
Abstract
Accident analysis and performance predictions have traditionally been pursued in separate ways, using different concepts and methds. This has made it difficult to use the experiences from accident analysis in performance prediction. As a resuli, performance prediction is still focused on the concept of individual "errors", despite overwhelming evidence that accidents are caused by a concatenation of conditions rather than a single action failure. It is argued that the anticipation of failures should be based on better models of how periormance conditions determine actions, and that the inherent van ability - or unreliability - of human performance is the noise rather than the signal.
Document Details
- Document Type
- Technical Report
- Publication Date
- Jan 01, 2001
- Accession Number
- ADP010439
Entities
People
- Erik Hollnagel