Mechanisms of rapid trust formation

Abstract

Trust among teammates critically affects the success of team performance. Although trust can sometimes be learnt over an extended period, in many contexts, teams must be formed ad hoc to complete particular tasks. These teams must quickly establish norms and relationships of working, underpinned by mutual trust that enables work to be distributed and delegated effectively. Much is now known about such “swift trust�, but theoretical understanding of the underlying cognitive and neural mechanisms has lagged behind. Understanding the mechanisms of rapid trust formation should lead to improved structures and training to facilitate effective teamwork in ad hoc teams. Moreover, such understanding should be particularly valuable as we move increasingly to hybrid human-AI teams, whereby AI team members must be designed in ways that facilitate trust formation by their human teammates.

Document Details

Document Type
DoD Grant Award
Publication Date
Feb 22, 2024
Source ID
FA86552317059

Entities

People

  • Nick Yeung

Organizations

  • Air Force Office of Scientific Research
  • United States Air Force
  • University of Oxford

Tags

Fields of Study

  • Computer science

Readers

  • Joint Military Operations and Doctrine.
  • Team-Based Human-Centered Cognitive Task Decision Making and Information Performance.
  • Theoretical Analysis.