Command & Control, Battle Management, Communications (C2BMC) Development Support

Abstract

OPERATIONS AND SUSTAINMENT C2BMC Program Operations and Sustainment (O&S) consists of 1) sustaining C2BMC operational capability worldwide; 2) on-site sub-systems maintenance for all C2BMC including COCOM suites, GEM Suites planners, remote Enterprise Work Stations (EWS), and GEM Work Stations (GWS), web browsers, and communication site(s) associated with the AN/TPY-2 radar(s); 3) the C2BMC Control Center that provides real-time resolution of operational issues; 4) vendor support which includes coordination and resolution of problems that occur with Commercial-off-the-Shelf (COTS) equipment; 5) training of operator, maintenance personnel, and testers (approximately 700 per year); 6) hardware and software maintenance and upgrade installation to ensure continuity of C2BMC operations. On-site support provides: -Assistance to the System Administrator of each Combatant Command -Prime contractor support to operational users -On-site maintenance of hardware and software on a 8 hours a day 5 days a week basis -Security support for the C2BMC equipment, hardware and software and auxiliary communication capabilities 24 hours a day, 7 days a week, 365 days a year network and equipment operations monitoring -Support to operators and testers during test, exercises, and wargames Off-site support provides: -C2BMC Control Center (help desk) in Colorado Springs, CO provides -Real-time resolution of operational issues -The schedule for maintenance, systems upgrades, tests, exercises, and wargames, coordinated across all users -Collection of data regarding system/sub-system failures and prioritization of corrective actions -Review of hardware/software problems and coordination of Commercial-Off-the-Shelf (COTS) developer/vendor service calls -Integrated logistics support planning and management -Hardware and software maintenance and logistics functions that are beyond the capability of on-site support personnel -Inventory and spares management -Sustaining engineering support from the prime contractor and government activities -Maintenance of software licenses and vendor support agreements -Hardware and software maintenance agreements -Vendor depot support services Training support includes: -Developing and maintaining operator, maintenance personnel, and testers training material for C2BMC components/capabilities -Training tailored to each deployment and/or test -Training curriculum/courses provided for BMD Planner, Situational Awareness, GEM, and the C2BMC Executive Course -Warfighter sustainment training and skill proficiency -Assistance to warfighter in development and execution of the Radar Management Course -New equipment training to end-users and training organizations

Document Details

• Document Type: Project
• Publication Date: Oct 01, 2012
• Source ID: MX01_0603896C_4_0400_PB_2012

Tags

Fields of Study

• Computer science

Readers

• Enterprise Information Systems Architecture and Joint Command Capability Interoperability Support.
• Logistics and Supply Chain Management.
• Missile Defense Systems.