Command & Control, Battle Management, Communications (C2BMC) Development Support

Abstract

OPERATIONS AND SUSTAINMENT C2BMC Program Operations and Sustainment (O&S) consists of 1) sustaining C2BMC operational capability worldwide; 2) on-site sub-systems maintenance for all C2BMC including COCOM suites, Global Engagement Manager (GEM) Suites planners, remote Enterprise Work Stations (EWS), and GEM Work Stations (GWS), web browsers, and communication site(s) associated with the Army Navy/Ground Transportable Radar Surveillance model 2 (AN/TPY-2) radar(s); 3) the C2BMC Control Center that provides real-time resolution of operational issues; 4) vendor support which includes coordination and resolution of problems that occur with Commercial-off-the-Shelf (COTS) equipment; 5) training of operator, maintenance personnel, and testers (approximately 700 per year); 6) hardware and software maintenance and upgrade installation to ensure continuity of C2BMC operations. On-site support provides: - Assistance to the System Administrator of each Combatant Command - Prime contractor support to operational users - On-site maintenance of hardware and software on a 8 hours a day 5 days a week basis - Security support for the C2BMC equipment, hardware and software and auxiliary communication capabilities 24 hours a day, 7 days a week, 365 days a year network and equipment operations monitoring - Support to operators and testers during test, exercises, and wargames Off-site support provides: - C2BMC Control Center (help desk) in Colorado Springs, CO provides - Real-time resolution of operational issues - The schedule for maintenance, systems upgrades, tests, exercises, and wargames, coordinated across all users - Collection of data regarding system/sub-system failures and prioritization of corrective actions - Review of hardware/software problems and coordination of Commercial-Off-the-Shelf (COTS) developer/vendor service calls - Integrated logistics support planning and management - Hardware and software maintenance and logistics functions that are beyond the capability of on-site support personnel - Inventory and spares management - Sustaining engineering support from the prime contractor and government activities - Maintenance of software licenses and vendor support agreements - Hardware and software maintenance agreements - Vendor depot support services Training support includes: - Developing and maintaining operator, maintenance personnel, and testers training material for C2BMC components/capabilities - Training tailored to each deployment and/or test - Training curriculum/courses provided for BMD Planner, Situational Awareness, Global Engagement Manager (GEM), and the C2BMC Executive Course - Warfighter sustainment training and skill proficiency - Assistance to warfighter in development and execution of the Radar Management Course - New equipment training to end-users and training organizations

Document Details

• Document Type: Project
• Publication Date: Oct 01, 2013
• Source ID: MX01_0603896C_4_0400_PB_2013

Tags

Readers

• Logistics and Supply Chain Management.
• Missile Defense Systems.
• Software Engineering.