Quantifying Effective Scalable Governance across Thousands of Online Communities

Abstract

Quantifying Effective Scalable Governance across Thousands of Online CommunitiesOnline communities universally rely upon content moderators and community admins to function as a system of governance by setting and enforcing rules as they see fit. While online communities account for an enormous and increasing share of all human interaction, and have significant offline impact, we lack acomprehensive, data-driven understanding of how moderators decisions affect critical community outcomes such as diversity, safety, and retention of members. Existing work has demonstrated the potential of studying online governance, but has mostly been limited to single interventions or small-scale studies of specific communities. We propose computational methods to quantify principled aspects of governance and outcomes across a massive dataset of 50K+ communities from the popular platform Reddit. Using these methods we will construct a predictive model of online governance, which we will validate through active experimentation and expansion to additional sets of communities from other online platforms.

Document Details

Document Type
DoD Grant Award
Publication Date
May 05, 2021
Source ID
N000142112154

Entities

People

  • Tim Althoff

Organizations

  • Office of Naval Research
  • United States Navy
  • University of Washington

Tags

Readers

  • Agent-Based Social Robotics and Mobile-Assisted Learning in Virtual Environments.
  • Military and Counterinsurgency Studies.
  • Systems Analysis and Design