Accessions Information Environment (AIE)
Abstract
AIE is a new enterprise Customer Relationship Management (CRM) software solution serving the Army's recruiting mission specifically supporting recruiters as they meet with future Soldiers and organizations in their community. AIE manages the process from prospect generation to the point of Soldiers arriving at the initial military training. AIE supports Army's accessioning process through its four missions: (1) Enlist Soldiers, (2) Commission Officers through the Reserve Officers' Training Corps (ROTC) program, (3) In-Service requirements, and (4) Direct Commission. AIE will replace 11 legacy systems and 33 modules of the active Accessions IT systems that have been in existence for over 30 years. AIE provides the baseline solution for future recruitment innovation and fixes legacy problems of frequent outages and unstable performance directly impairing the Army's ability to complete its recruiting mission. Program awarded an Other Transaction Authority (OTA) Firm Fixed Price agreement in April 2019 with defined milestone payments based on technical performance achievements. In late FY 2022, program transitioned to a Cost-Plus Fixed Fee, agile development strategy. Configuration of core capabilities will be ultimately deployed to 25,000+ end users.
Document Details
- Document Type
- Accomplishment
- Publication Date
- Oct 01, 2025
- Source ID
- c94549d62f44255cb4bd427518eb3d39